DL Software builds strong and lasting relationships with its Clients, based on mutual trust: Ensuring the security and confidentiality of its users' personal data.
This Data Protection Policy aims to inform you of our practices regarding the collection, use and sharing of information that you are required to provide to us through our website dlsoftware.fr on the measures and commitments made by DL Software in order to ensure respect for the data of our Customers and visitors.
This policy may change depending on the legal and regulatory context and the CNIL.
DL Software takes care to only collect and process the data strictly necessary for the purpose for which they are processed.
By using the dlsoftware.fr site, you are required to send us information, some of which is likely to identify you and therefore constitutes personal data (hereinafter referred to as the "Data").
When you visit our site, we collect data of the following types:
Finally, you provide us with some of this Data directly, in particular when you send an application to Human Resources.
The processing implemented by DL Software meets an explicit, legitimate and determined purpose:
Contact form |
|
Purpose |
Respond to your requests for information, demonstration or documentation on our Solutions |
Legal basis |
This processing is based on your consent |
Recipients |
The DL Software processing manager and its internal Commerce and Marketing teams responsible for responding to visitor requests Our subcontractor for hosting, maintenance and updating - under our control. |
Transfer outside the European Union |
No transfer outside the European Union - Data hosting in the EU |
The duration of the conversation |
Time to process your request. You have the right to withdraw your consent at any time without affecting the lawfulness of the processing carried out before the withdrawal of consent. |
Carry out commercial actions |
|
Purpose |
Acquire new Customers: You offer solutions related to your activity, you send invitations to events, etc. Our prospect and customer file is linked to our commercial follow-up and allows us to associate opportunities, quotes and orders in order to improve the quality of this follow-up. |
Legal basis |
This processing is based on the legitimate interest of DL Software |
Recipients |
The DL Software data controller, the Commerce and Marketing teams within the DL SOFTWARE Group Our Salesforce solution integrator provider for hosting, maintenance and updating, under our control. |
Transfer outside the European Union |
No transfer outside the European Union - Data hosting in the EU |
The duration of the conversation |
Not Applicable - Prospects may object to processing and request erasure of data at any time. |
Candidacy |
|
Purpose |
Study and respond to your application for a position |
Legal basis |
This processing is based on your consent |
Recipients |
The data controller and his internal HR teams as well as the HR Department of the DL SOFTWARE Group (parent company) |
Transfer outside the European Union |
No transfer outside the European Union - Data hosting in the EU |
The duration of the conversation |
2 years unless you explicitly consent to storage beyond this period |
Request for right of access or other rights relating to the GDPR |
|
Purpose |
Respond to and manage requests for the right of access or other rights resulting from the European regulation on the protection of personal data |
Legal basis |
This processing is based on compliance with a legal obligation |
Recipients |
The DL Software data controller and its legal teams within the DL SOFTWARE Group, where applicable the lawyers appointed to defend the rights of the data controller, the DPO. |
Transfer outside the European Union |
No transfer outside the European Union - Data hosting in the EU |
The duration of the conversation |
The time of the legal prescription of the rights of the controller and/or the persons concerned |
This processing has also been brought to the attention of our DPO (Date Protection Officer) via the prior formalities carried out with the latter.
Personal Data is neither sold nor rented.
Only authorized and determined recipients within DL Software have access to it to meet the purpose.
In accordance with the regulations, they may also be communicated to the competent authorities on request and in particular to public bodies, court officers, legally authorized officers (in particular in the event of a judicial requisition or right of communication).
We work closely with third-party companies that may have access to your data and in particular with our subcontractors and service providers who only act on our instructions. They are contractually bound to ensure a level of security and confidentiality of your Data and to comply with applicable data protection regulations.
DL Software is committed to a continuous process of protecting the data of its users, in accordance with the amended Data Protection Act of 6 January 1978 (hereinafter "LIL") and the General (EU) Regulation on data protection of the April 27, 2016 (hereinafter “GDPR”).
DL Software has a team dedicated to the protection of personal data, made up of:
DL Software ensures the security of personal data by implementing enhanced data protection, including:
Our website uses cookies or other tracers, hereinafter called "Cookies" for simplicity.
The law states that we can only store Cookies on your device if they are strictly necessary for the operation of this site or exempt from consent. For all other types of Cookies, we need your permission.
There are different types of Cookies:
These necessary Cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these Cookies, they are essential and not subject to consent.
Last name |
Vendor |
Purpose |
Expiry |
reCAPTCHA |
|
Distinction between robots and humans |
Persistent |
Appconsent |
SFBX-io |
Recovery of explicit consent |
12 months |
Preference cookies allow a website to remember information that changes the way the site behaves or displays, such as your preferred language or the region in which you are located. They do not require prior consent, but we nevertheless allow you to deactivate them if you wish.
Statistical cookies allow us to know the use and performance of our sites and to improve their operation. The service used for our site makes it possible to count the pages visited, the visitors and to identify the way in which they use the site. They are subject to consent.
Last name |
Vendor |
Purpose |
Expiry |
Google Analytics |
|
Audience measurement, To distinguish users |
12 months |
Last name |
Description |
Expiry |
Last name |
__utma |
|
This cookie is used to identify you as a unique visitor to our website and is updated each time the page is viewed. It contains a unique identifier which uses Google Analytics to help the validity of the data. |
13 months |
__utmb |
|
This cookie is used to establish and continue a session on our website. Each time a new page is visited, it is updated and expires in 30 minutes. |
30 minutes |
__utmc |
|
This cookie is used in conjunction with __utmb to establish and continue a session. If you choose to close your browser, this cookie expires – ending your session on our website. |
End of session |
__utmv |
|
This is a cookie used to track visitor behavior and measure site performance. |
13 months |
_utmz |
|
This Cookie makes it possible to know the original site by which you arrived on our site and also to know the keywords used in the case of a search in order to analyze and improve the referencing of our site. |
6 months |
Marketing cookies are used to track visitors across websites. The goal is to display advertisements that are relevant and interesting to the individual user and therefore more valuable to third-party publishers and advertisers. They are subject to consent.
Geolocated advertising cookies are used to send you advertising based on your location.
Last name |
Vendor |
Purpose |
Expiry |
IDE test cookies) |
Doubleclick.net Google |
Measurement of advertising interactions (exposure, click), Tracking cookie used by Google to improve your web experience, in particular by printing more relevant advertisements |
12 months |
CONSENT |
Youtube |
Completion rate measurement (% of video view), storage of video viewing preferences |
Persistent |
VISITOR_INFO1_LIVE |
Youtube |
A cookie that YouTube places to measure your bandwidth and thus determine whether you have the new or the old interface. |
Up to 3650 days |
YSC |
Youtube |
This cookie is set by YouTube video on pages with embedded YouTube videos. |
At the end of the session |
Cookies and other third-party trackers depend on external processing managers, who are likely, if you accept these cookies, to process personal data about you.
The issue and use of these cookies and other tracers by third parties are subject to their own privacy protection policies. For more information about these treatments, you can refer to their privacy policy..
List of partners
In accordance with the laws and regulations in force, in particular the general regulations for data protection (RGPD) and the law "Informatique et Libertés", you have the following rights: access, rectification, deletion, limitation, opposition, and when it is applicable: portability, withdrawal of consent, organization of the fate of personal data in the event of death.
To exercise your rights, contact us at the following address: contact@dlsoftware.fr or by post at the following address, 8 avenue Hoche 75008, accompanied by a copy of your signed identity document.
For all requests for information concerning the personal data protection policy implemented by DL Software, you can contact contact@dlsoftware.fr
We will do what is necessary to respond satisfactorily to your requests. If, for whatever reason, you consider that our response is not satisfactory, we inform you that you can lodge a complaint with the CNIL.